Olivia's avatar with a big smile.

Hi, I am Olivia.
I am a product designer & creative problem solver.

I strive to make people’s life easier by bridging the gaps between
people and technologies.

What it means to work with me

checklist

Bias Towards Actions

I embrace ambiguity and push my limits to bring clarity.

Line charts moving up and down

Data-Driven

I make data-driven design decisions both qualitative and quantitive.

people on a table

User-Obsessed

I constantly bring user values to the table to advocate the value of design.

Selected Works

Payment Management Dashboard Redesign

Workflow Optimization, Usability Enhancement

Virtual Terminal

Checkout, B2B2C
How might we enable operators to update mappings proactively and efficiently?

Charge Code Mapping Tool

Internal Tooling, Design-Led Dev Process
How Might We Improve The Account Discoverability for The Sponsors?

Redesign the Step App Home Screen

Navigation Redesign, Product Strategy
How might we give users confidence to verify?

ID Verification (KYC)

Iterative Design, Onboarding Conversion
What is the story that I should tell with the logo?

Step Logo Animation

Motion Design, Visual Design

Let's work together!

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